See how teams like yours succeed with BlueHill
From startups to enterprises, agencies to SaaS—discover how organizations across industries use BlueHill to deliver exceptional customer experiences.
Customer Success Teams
Track customer health, manage onboarding journeys, and proactively prevent churn.
- Health score tracking
- Onboarding workflows
- Churn prediction
Support Teams
Handle tickets efficiently with smart routing and real-time performance tracking.
- Ticket queue management
- SLA automation
- CSAT tracking
Agencies & Consultants
Manage multiple clients with separate workspaces and branded portals.
- Multi-client workspaces
- White-label portals
- Time tracking
SaaS Companies
Guide users from trial to expansion with automated onboarding.
- Trial conversion
- Feature adoption
- Usage analytics
Professional Services
Deliver engagements with structured workflows and deliverable tracking.
- Engagement tracking
- Deliverable management
- Resource planning
Education & Training
Onboard students, track progress, and communicate with parents.
- Student onboarding
- Progress tracking
- Parent portal
Proactive customer success at scale
Stop reacting to churn—predict it. Track customer health scores, monitor product usage, and intervene before it's too late.
- Health scores based on usage and engagement
- Automated alerts for at-risk customers
- Onboarding progress tracking
- Complete interaction timeline
Manage clients like a pro
Each client gets their own workspace with branded portal access. Track projects, share deliverables, and keep communication organized.
- Separate workspaces per client
- White-label customer portal
- Project boards with milestones
- Time tracking with billing
- Document sharing with versioning
- Team workload visibility
Convert trials, reduce churn
Guide users through their entire lifecycle—from first signup to power user.
- Trial-to-paid conversion tracking
- Product usage analytics
- Automated onboarding sequences
- Churn risk scoring
- Expansion opportunities
- In-app messaging
Fast, efficient support
Handle high ticket volumes without sacrificing quality.
- Priority-based queue with SLA
- Smart ticket routing
- Canned responses library
- Real-time performance dashboard
- Customer history at fingertips
- Escalation workflows
Deliver engagements on time
Structure complex engagements with phase tracking, deliverable management, and resource allocation.
- Engagement phase tracking
- Deliverable status workflows
- Resource allocation planning
- Client collaboration portal
- SOW document management
- Time tracking and utilization
Ready to transform your workflow?
Join thousands of teams using BlueHill to deliver exceptional customer experiences.