# BlueHill Pricing

> Simple, transparent pricing. 14-day free trial, no credit card required.

## Plans

### Starter — $29/user/month

For small teams getting started with customer operations.

Includes:
- Up to 5 team members
- 1,000 emails/month
- Basic ticket management
- Email integration
- 5 custom forms
- 7-day interaction history

Best for: 5-person teams testing the platform.

### Professional — $79/user/month (most popular)

For growing teams that need the full customer-ops stack.

Includes:
- Up to 25 team members
- 10,000 emails/month
- Full onboarding workflows
- Unlimited custom forms
- Project boards (Kanban + Gantt + Table)
- Daily/weekly/monthly task tracking
- Full interaction timeline
- Customer portal access
- Time tracking with invoice export
- Status reports
- Advanced reports
- Priority support
- Free white-glove migration

Best for: 10–25-person customer-facing teams.

### Enterprise — Custom

For organizations at scale.

Includes:
- Unlimited team members
- Unlimited emails
- Custom integrations
- Advanced analytics
- White-label portal
- Dedicated account manager
- SLA guarantee
- SSO + SAML
- Custom workflows
- SOC 2 Type II audit

Best for: 50+ customer-facing teams, enterprise procurement.

## What's included on every plan

- 14-day free trial, no credit card required
- Web app (Chrome, Safari, Firefox, Edge)
- iOS and Android apps
- Encrypted at rest (AES-256) and in transit (TLS 1.3)
- Data export at any time
- Native Gmail/Outlook integration
- Slack notifications
- Google Drive / OneDrive file uploads

## ROI math

For a 10-person customer-facing team:
- Replaces Monday + Help Scout + Toggl + a portal vendor + manual invoicing
- Median savings: $300–500/month in tool fees
- Median productivity recovery: 5–8 hours per team member per week
- Median billable-hour recovery (agencies/services): 15–25% of previously-untracked time

Typical payback: under 8 weeks.

## Frequently asked questions

### Is there a free plan?
No — every plan includes a 14-day trial with no credit card required. No permanent free tier.

### Can I switch plans?
Yes — upgrade or downgrade at any time. Upgrades are prorated; downgrades apply at the next cycle.

### Annual discount?
Yes — 15–20% savings on annual billing vs monthly.

### Refunds?
Full refund within the first 14 days. Prorated refunds on annual within the first 60 days.

### Nonprofit / startup pricing?
30% off Professional for verified nonprofits and YC-batch startups. Email sales@usebluehill.com.

### How long does implementation take?
1–2 days for self-serve setup; 1–2 weeks for full migration from another tool with white-glove help (Professional + Enterprise).

### Integrations included?
Native Gmail/Outlook, Slack, Google Drive, OneDrive, QuickBooks, REST API, webhooks. Zapier as a fallback for everything else.

### SSO and SAML?
Enterprise plan.

### SOC 2 Type II?
Yes — annual audit. Report available under NDA for Enterprise.

## Get started

- Free trial: https://app.usebluehill.com/sign-up
- Book a demo: https://cal.com/himanshu-minocha/bluehill-intro
- Compare to alternatives: https://www.usebluehill.com/compare