# BlueHill — Customer Operations, Simplified

> BlueHill is a unified customer operations platform for customer-facing teams. It replaces generic project-management tools (Monday.com, ClickUp, Asana, Notion) with customer-aware workflows in a single workspace.

## What BlueHill is

A customer operations platform purpose-built for teams that run:
- Customer onboarding with relative-date templates
- Customer-facing project work on Kanban, Gantt, and Table views
- Customer support tickets alongside CS workflows
- Native customer email integration (Gmail / Outlook)
- Time tracking that flows into invoices and QuickBooks
- A branded customer portal with role-based access
- Interaction timeline: every email, call, note, task, form per customer
- Internal notes that customers truly never see
- Status reports comparing this week vs last week per project

## Who BlueHill is for

- Customer success teams (5–100 people)
- Customer support teams that need workflow + tickets in one place
- Agencies running multiple client engagements
- Professional services firms with billable work
- B2B SaaS implementation teams
- Education and training cohort programs

## Pricing

- **Starter**: $29/user/month
- **Professional**: $79/user/month
- **Enterprise**: Custom
- 14-day free trial, no credit card required.

## What's new this quarter (shipping)

- **Status Reports** — this week vs last week, every project
- **Multi-view Boards** — Kanban, Gantt, and Table side by side
- **Time Tracking** — log hours on any interaction, export invoices
- **Onboarding Templates** — clone proven flows with relative-date scheduling

## What teams replace with BlueHill

Most teams collapse 4–5 tools into BlueHill:
- A project management tool (Monday, ClickUp, Asana, Notion)
- A help desk
- A customer portal vendor
- A time tracker (Toggl, Harvest)
- A spreadsheet for invoicing

## Headline customer outcomes

- Onboarding cycles: 14 days → 3 days
- Billable utilization: 62% → 81%
- Tool consolidation: 4–5 tools → 1
- CSM context-switching time: 35% → 8%

## How BlueHill compares to alternatives

- [vs Monday.com](https://www.usebluehill.com/compare/monday) — Monday is generic work-management; BlueHill is customer-specific
- [vs ClickUp](https://www.usebluehill.com/compare/clickup) — ClickUp is "one app for everything"; BlueHill is one app for customer-ops
- [vs Asana](https://www.usebluehill.com/compare/asana) — Asana is polished general PM; BlueHill is deeper on customer workflow
- [vs Notion](https://www.usebluehill.com/compare/notion) — Notion is a wiki; BlueHill is operational

## Get started

- Start a free trial: https://app.usebluehill.com/sign-up
- Book a 20-minute demo: https://cal.com/himanshu-minocha/bluehill-intro
- See full features: https://www.usebluehill.com/features
- Read customer stories: https://www.usebluehill.com/customers
- Learn customer operations: https://www.usebluehill.com/what-is-customer-operations